Schmidt began as a small three-man commercial print shop above a grocery store over 100 years ago. Since that time, we’ve grown into a major supplier of print services for a variety of markets around the world including magazine, newspaper and card pack publishers, multi-channel merchants and direct marketers.Through the years, one thing has remained the same, our commitment to providing exceptional customer service and being a good corporate citizen.
At Schmidt, our mission, vision and values guide our policies, processes and day-to-day interactions.
“Responding to customers creates opportunity and security”
Schmidt’s mission statement is more than neatly framed words hanging on the wall in our lobby. It guides our actions each and every day. Everyone at Schmidt makes it their personal mission to create opportunity and security not only for each other but for our customers as well.
We know that we must respond to all of our customers by delivering premier solutions that allow them to compete and succeed in their markets. Our customer’s success is a mark of our success. Working as partners with our customers, we can build a secure future together.
Schmidt’s vision is to provide print solutions that deliver results for our customers. In order to do this we must:
- Exceed Our Customer Expectations…by providing a hassle-free experience that delivers an on-time quality product.
- Create a Gravitational Pull Toward Schmidt…by honoring the commitments we have to our stakeholders.
- Be an Employee-powered Company…by inspiring and supporting employee involvement in all areas of our organization.
- Meet Our Goals Everyday…by creating an awareness of high expectations and personal accountability in all that we do.
Our core values define our culture, provide guidance in our interaction with one another and steer the development and administration of policies and decision-making.
We firmly believe in the importance of consistently practicing honesty, fairness and respect in serving our work and home families as well as our customers. Quality relationships are a priority and we insist on treating people the same under similar circumstances.
We respect the potential and significance of every individual and take a personal interest (and responsibility) in the success and welfare of others.
We embrace personal accountability and have high expectations of each other. By encouraging everyone to work to their full potential, we ensure that our products and services are second to none.
Honesty | Fairness | Respect | Family | People | Integrity
Continuous Improvement | Customer Satisfaction